Shipping policy

We do our best for all shipments arrive in a timely manner, however we can not guarantee delays in shipping by USPS, especially during times of selling or related delays due to inclement weather.

Currently we ship all our packages with USPS service, which usually takes 3-5 days to receive it, after we have sent the mail. All orders are ready to ship in 3-7 business days. However you can expect some shipping delays due Covid-19.

“Special Orders” or other products that are labeled "Made by Order" takes up to 2-3 weeks to send it. We will always do everything possible to receive your order promptly.

Con Arte is not responsible for lost, stolen or damaged items due to USPS shipping services. Claims of this type will have to be made directly with USPS.

All orders are shipped with tracking numbers. We are not responsible for replacement or refund of your requested address confirmed deliveries.